Privacy Policy

This page is maintained by Job2Q to describe how Job2Q collects, uses, and protects information. It is not independent legal advice and should be reviewed by your counsel before publication.

Information we collect

Account details you provide (name, email), property addresses you enter for estimates, and standard device/usage logs needed to operate the service.

How we use information

Private owner operations include contractor contact and business details, account activity, trade usage, coarse searched-property cities and ZIP codes, voluntary accuracy feedback, and active browser-session records. Searched-property regions are not your live location. We do not collect precise GPS location or use invasive device fingerprinting for these controls.

Account-linked activity is reported for the last 90 days; older activity is removed on subsequent account activity. Device-switch attempts expire after 90 days on subsequent access checks. Change history is restricted to administration. Account deletion removes account-linked activity and device records, clears business and phone details, and unlinks administrative history. External logs and backups follow their separate retention obligations.

To generate estimates, deliver the service, secure your account, provide support, and improve product quality. We do not sell personal information.

Data sharing

We share data only with processors required to operate the app (hosting, authentication, mapping). Each is bound by contract to protect your data.

Your choices

You can request a copy of your data or delete your account at any time from Account Settings, or by contacting Job2Q support.

Children

Account deletion and trend retention

Account deletion removes owned client records, saved property addresses, estimates, quotes, invoices and assistant conversations. Active memberships must be canceled and shared teams resolved first. We retain combined trade counts, estimate totals and optional cancellation categories to understand usage and improve pricing, maps and measurement accuracy. These retained trends contain no account IDs, client identities, exact addresses or individual estimate records. A restricted receipt records completion or a failed stage; unfinished requests remain linked to the account for recovery.

Deletion from the live service does not immediately erase provider logs, backups or legally required payment records held by external providers. Those records follow the respective retention obligations; contact us for questions about residual copies.

Job2Q is not directed to children under 13.

Contact

Questions? Email support@terraflow.app.